Legal

Privacy Policy

What we collect, why we collect it, how long we keep it, and what you can ask us to do with it.

Effective date: August 29, 2026
Last updated: August 29, 2026

At KortzLab, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how KortzLab ("KortzLab", "we", "us", or "our") collects, uses, stores, protects, and discloses information when you visit our website, communicate with us, submit an inquiry, request our services, or otherwise interact with us.

By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

KortzLab is a digital technology and creative services company providing services that may include website development, software development, UI/UX design, digital solutions, automation, branding, consulting, and related technology services.

For privacy-related questions or requests, you may contact us using the contact information provided on our website.

2. Information We Collect

We may collect information that you voluntarily provide to us, information generated automatically when you use our website, and information received from third-party services where applicable.

2.1 Information You Provide

Depending on how you interact with KortzLab, we may collect:

Full name
Email address
Phone number
Company or organization name
Job title or role
Country or general location
Project requirements
Service interests
Budget information, where voluntarily provided
Messages and inquiries
Files, documents, images, or other attachments you choose to send
Information provided through contact, consultation, quotation, or project request forms
Information contained in communications with our team

If you apply for a role through our Careers page, we additionally collect the information in your application: your location, LinkedIn profile, portfolio or website link, cover letter, and the CV or resume you upload. Uploaded CVs are stored in private storage and are accessible only to authorized KortzLab personnel.

You should only provide information that you are authorized to share.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Operating system
Device type
Screen resolution
Referring website
Pages visited
Time spent on pages
Date and time of visits
Approximate geographic location
Website interaction data
Error and diagnostic information

This information may be collected through server logs, analytics technologies, cookies, or similar technologies.

Where we record an IP address in connection with a form submission, we store it in a hashed form for security and abuse-prevention purposes. We do not retain the raw IP address of form submissions.

3. How We Use Your Information

We may use collected information for legitimate business purposes, including to:

Respond to inquiries and messages
Contact you regarding your request
Understand your project requirements
Prepare proposals, estimates, or quotations
Provide requested services
Communicate with clients and potential clients
Manage projects and client relationships
Improve our website, services, and user experience
Monitor website performance
Analyze website traffic and usage
Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized activity
Maintain the security and reliability of our systems
Comply with applicable legal and regulatory requirements
Enforce our agreements and policies
Send service-related communications
Send marketing communications where legally permitted and where appropriate consent has been obtained

We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Legal Basis for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may process information based on one or more of the following:

Your consent
Performance of a contract or steps taken before entering into a contract
Our legitimate business interests
Compliance with legal obligations
Protection of our rights, systems, property, users, or others
Other lawful grounds permitted under applicable law

Where processing is based on consent, you may withdraw that consent where applicable. Withdrawal of consent does not affect processing that occurred before withdrawal.

5. Contact and Inquiry Information

If you submit a contact form, project inquiry, quotation request, consultation request, or similar communication, the information you provide may be stored in our internal systems or third-party business tools used to manage communications and client relationships.

This information may be accessible to authorized KortzLab personnel or service providers who need access to perform their assigned functions.

We use this information primarily to respond to your request, communicate with you, evaluate potential projects, and provide our services.

6. Cookies and Similar Technologies

KortzLab may use cookies and similar technologies to operate, secure, analyze, and improve our website.

Cookies may be used for purposes such as:

Maintaining essential website functionality
Remembering preferences
Understanding website traffic
Measuring website performance
Improving user experience
Detecting security issues
Supporting analytics and marketing functionality where applicable

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of parts of our website.

Where required by applicable law, we may request your consent before placing non-essential cookies or similar technologies on your device.

7. Analytics

We use analytics to understand how visitors interact with our website.

Our website uses first-party analytics: the information is collected by our own website and stored in our own database. We do not use it to track you across other websites, and we do not build advertising profiles.

Analytics information may include pages viewed, approximate location, device information, referral sources, browser information, and interaction patterns.

We do not store raw IP addresses for analytics. Visitors are counted using a value that is derived using a salt that changes daily, which means it cannot be used to recognise the same visitor across different days.

Where non-essential analytics require your consent, we collect it only after you have given that consent.

Analytics data helps us understand:

How visitors discover our website
Which pages are most useful
How users navigate our website
Website performance
Areas that require improvement

Where third-party analytics providers are used, their processing may also be governed by their respective privacy policies.

We do not sell your personal information.

We may share information when reasonably necessary with:

Service Providers

We may use trusted third-party providers for services such as:

Website hosting
Cloud infrastructure
Database services
Email delivery
Analytics
Customer relationship management
Communication tools
File storage
Security and fraud prevention
Payment processing
Website monitoring
Technical infrastructure

These providers may process information on our behalf and are expected to maintain appropriate security and confidentiality.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to a lawful request
Protect our legal rights
Protect users or other individuals
Investigate fraud or abuse
Prevent security threats
Enforce agreements or policies
Protect the security or integrity of our services

Business Transactions

If KortzLab is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

9. Third-Party Services and External Links

Our website may contain links to websites, applications, platforms, or services operated by third parties.

KortzLab does not control the privacy practices of third-party websites.

When you leave our website or interact with a third-party service, that third party's privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Accidental loss
Destruction
Alteration
Misuse
Unauthorized processing

Depending on the system and information involved, security measures may include:

HTTPS/TLS encryption
Access controls
Authentication mechanisms
Server-side authorization
Secure session management
Password hashing
Database security controls
Input validation
Rate limiting
Security monitoring
Security headers
Backup and recovery procedures
Restricted administrative access

However, no internet transmission, website, server, database, or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid submitting highly sensitive information through ordinary website forms unless specifically requested through an appropriate secure channel.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to inquiries
Provide services
Maintain business and client records
Resolve disputes
Enforce agreements
Maintain security
Meet legal, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

12. International Data Transfers

KortzLab and its service providers may process or store information in countries other than the country in which you live.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data-protection laws.

Third-party providers may have their own international data-processing arrangements and safeguards.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Request a copy of certain personal information in a portable format where applicable
Opt out of certain marketing communications
Lodge a complaint with a relevant data-protection authority

These rights are not absolute and may be subject to legal limitations.

To exercise an applicable privacy right, contact KortzLab using the contact details provided on our website.

We may need to verify your identity before completing certain requests.

14. Marketing Communications

Where permitted by applicable law, KortzLab may send information about our services, products, announcements, offers, or other business communications.

You can unsubscribe from marketing communications at any time by:

Using the unsubscribe mechanism included in the communication; or
Contacting us directly.

Even if you opt out of marketing communications, we may still send important transactional, security, service, or administrative communications where necessary.

15. Children's Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to KortzLab without appropriate authorization, please contact us so that we can review and take appropriate action.

16. Client and Project Information

If you become a KortzLab client, we may process additional information necessary to provide our services.

This may include:

Business information
Project documentation
Technical requirements
Account information
Website or application credentials where appropriately and securely provided
Design assets
Source files
Business documents
Communications
Project-related data

We treat client information as confidential and use it only for legitimate business purposes, contractual obligations, service delivery, security, legal compliance, or other purposes agreed with the client.

Clients should not provide passwords, private keys, API secrets, financial credentials, or other highly sensitive credentials through ordinary communication channels unless a secure transfer method has been specifically provided.

17. Confidentiality

We understand that clients and prospective clients may share confidential business information with us.

KortzLab will take reasonable measures to protect confidential information received in connection with our services.

Where a separate confidentiality agreement, non-disclosure agreement, contract, or other written agreement applies, that agreement may provide additional protections or obligations.

18. Security Incidents

If KortzLab becomes aware of a security incident involving personal information, we will assess the incident and take appropriate measures in accordance with applicable laws and our security procedures.

Where legally required, affected individuals and/or relevant authorities may be notified.

19. Do Not Submit Sensitive Information

Unless specifically requested through an appropriate secure process, please do not submit:

Passwords
Authentication codes
Private encryption keys
API secrets
Banking credentials
Payment card information
Government identification numbers
Highly sensitive personal information
Confidential information belonging to another person or organization

If such information is accidentally submitted, contact us as soon as possible.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to our website
Changes to technology
Changes to our data practices
Changes to applicable legal or regulatory requirements

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

We encourage you to periodically review this page.

Your continued use of the website after an updated Privacy Policy becomes effective may constitute acknowledgment of the updated policy to the extent permitted by applicable law.

21. Governing Law

This Privacy Policy shall be interpreted and applied in accordance with applicable laws and regulations governing KortzLab and the relevant processing of personal information.

Nothing in this Privacy Policy is intended to limit any rights that cannot lawfully be excluded under applicable privacy or data-protection laws.

22. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact KortzLab through the contact information published on our website.

KortzLab Website: KortzLab official website Email: support@kortzlab.pro Location: Dubai, UAE and Delhi, India. Registered business address not yet documented.

We aim to respond to legitimate privacy requests within a reasonable period and in accordance with applicable law.

23. Acceptance

By using the KortzLab website, you acknowledge that you have had the opportunity to review this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website and do not submit personal information through our online forms.

Questions about this?

Write to support@kortzlab.pro and we will answer it directly.